Ten surefire ways to gain maximum ROI of your DME billing software

Maximize the gains on your medical billing software

Investing in a DME billing software is expensive and comes with a steep learning curve. It takes 6 months to a year for the system to stabilize and deliver ROI. In-house teams will have to be trained to utilize the shiny new technology to maximize claim velocity and reimbursement.

But technology is only as good as the people using it. It’s the means to an end and not the end in itself. While the increased access to financial reports can improve efficiencies it can also have the opposite effect.

Understanding the features and workarounds of a DME billing software can lead to temporary loss of productivity, disrupt everyday operations, and be the cause of low ROI perception.

DME medical billing software- A few common challenges

• Complex navigation and misalignment of templates pose usability challenges for first-time users.
• As the healthcare spectrum evolves it is essential to upgrade or integrate newer solutions.
• The shift to value-based care can add another layer of complexity.
• Training end-users can cause a strain on operations and place downward pressure on in-house staff.
• As reimbursement requirements become more complex a bare-boned software can lead to inefficiencies.

Ten surefire steps to maximize the ROI on your DME billing software

• Assign a dedicated team to train end-users across the organization. A team of power users will help in increasing adoption rates and reduce data inconsistencies.
• Reduce the number of bolt-on solutions to prevent inefficiencies and rage clicking across multiple systems.
• Partner with a revenue cycle provider who is proficient in working with your DME billing software.
• Follow a phased roadmap to ensure that the implementation roll-out doesn’t cause disruptions to everyday processes.
• Run MoM comparison reports to identify areas of improvement and optimize software performance.
• Identify and set process improvement goals for your biling department.
• Create a realistic post-implementation plan to achieve long-term success.
• Ensure post go-live support is provided for all team members before to eliminate friction.
• To maximize end-user productivity develop productivity scorecards and metrics at an individual level.
• Partnering with a tech savvy DME revenue cycle management company will give you the edge of customizing the off-the shelf solution.

The Wrap

Even the greatest technology can fail to deliver exceptional results if not handled by an experienced team. To achieve optimal financial performance it is important to ensure the best-of-breed technology and extensive experience go hand in hand. At SolvEdge, we have deep experience in working with all leading DME billing and practice management software. From implementation support to ongoing revenue cycle support we cover the entire spectrum.