How can an orthotics and prosthetics business reduce outstanding AR by 72% and bring down denials within 3 months? With the breadth of experience within SolvEdge’s walls it was possible to achieve exceptional outcomes for an orthotics and prosthetics business based in California. We helped them overcome performance bottlenecks and margin pressures by implementing best-of-breed technology and tailored strategies.
The O & P practice was losing revenue due to a poorly optimized eligibility verification process. Our VOB team utilized our propreitory VOB software to improve the speed and accuracy of the process. This brought down eligibility related denials from 15% to 1%.
The denial rate of the O&P practice was close to 49% of the total claims billed. Our advanced denial analytics software and 24/7 workflow enabled the business to bring down denials to less than 2%.